We’re practitioners who know how to serve
Our services reflect our deep understanding of what it’s like on the frontline of risk reduction, every day—and what would be most helpful in a risk-reduction partner. Our full portfolio of services ranges from Onboarding Assistance and Support to a full range of Tech-Enabled Managed Services—all intended to help you achieve exceptional results with SPHEREboard.
We’re in this together
Core Service Offerings
Even though every engagement is customized to your unique needs, these service offerings are at the core of what we do.
Risk Identification and
Reduction Services
If you are facing a challenging risk reduction or regulatory situation, we can collaborate with you to provide services that focus on data ownership, privileged accounts, and other thorny data and identity issues. We can tackle even the most massive unstructured data volumes and daunting directories. While we work quickly to resolve your current challenges, we also help establish the rigorous controls, detailed reporting, and other sustainability processes that ensure ongoing Identity Hygiene.
Remediation
Services
We can augment your internal capabilities by taking an active role in operating and using SPHEREboard to assess and mitigate risk. Leveraging our in-depth experience with SPHEREboard, we can identify control gaps, excessive access, under-protected data, and other issues. We use SPHEREboard automation to remediate these issues, quickly and completely.
Solution-Specific
Services
Targeted solutions in the growing SPHEREboard solution portfolio include SPHEREboard for CyberArk (identities) and SPHEREboard for BigID (data). We have created specific service offerings that support and accelerate these solutions, helping ensure the best possible outcomes—and measurable results.
We’re Ready to Help You Reduce Risk
Drawing from extensive experience, our hygiene managed service experts customize engagements to your needs to deliver faster time-to-value and significantly reduce your risk profile.
Support and Implementation
From day one, we ensure our customers achieve their objectives through dedicated support and implementation.
Customer Success
Our commitment to your success goes beyond providing exceptional solutions.
Beginning with onboarding, we guide you through implementation and support your team as you adapt to, adopt, and maximize our solution. We pride ourselves on a proactive approach, ensuring a successful deployment and ongoing support.
We remain dedicated partners through your SPHEREboard experience to assist, advise, and ensure your needs aren’t just met, but exceeded.
Customer Success
Our commitment to your success goes beyond providing exceptional solutions.
Beginning with onboarding, we guide you through implementation and support your team as you adapt to, adopt, and maximize our solution. We pride ourselves on a proactive approach, ensuring a successful deployment and ongoing support.
We remain dedicated partners through your SPHEREboard experience to assist, advise, and ensure your needs aren’t just met, but exceeded.
Product Support
Our Knowledge Base and Product Support Portal serve as rich repositories of self-help resources to empower your SPHEREboard journey.
Beyond these resources, our product support team is ready to guide and assist you through any challenge, leveraging our vast expertise and a commitment to finding tailored solutions for your unique needs. In cases where a solution might not exist yet, our team excels in developing innovative, customized resolutions.
Our aim is to ensure that you receive the support necessary to overcome any obstacle and progress towards achieving ongoing Identity Hygiene.
Tap the Proven Expertise of Our Service Group
Our expert services enhance and accelerate your existing risk-reduction ecosystem—helping optimize processes, close gaps, and achieve ongoing Identity Hygiene. Get in touch today!